SASSA Status Pending | What It Means and How to Fix It
Is your SASSA SRD R370 status still showing “pending”? You’re not alone—and the good news is that it’s usually a temporary step. Many South Africans see this message while their grant is being processed. This guide explains what it means, why it happens, and how you can fix it quickly using trusted tools like SASSA Status Check, WhatsApp, and the official SRD website.
What Does “Pending” Mean in SASSA Status?
When your status shows as “pending”, it means your application is under review. SASSA is still checking your details, like your ID, income level, banking info, and other eligibility factors. This status is common, especially after submitting a new application or reapplying for a new cycle.
It’s not a rejection—it simply means SASSA is still working on verifying your information.
Why Is My SASSA SRD Grant Still Pending?
There are a few common reasons for a pending status:
- Your identity or bank details haven’t been fully verified
- You applied or reapplied recently
- Your contact number has changed
- The system is reviewing your income status
These checks are part of SASSA’s secure process to ensure only eligible applicants receive the grant.
How to Check Your SASSA SRD Status Online
You can track your application progress in real time. Here’s how to check your SASSA R370 status:
Official SASSA Website:
Go to srd.sassa.gov.za/sc19/status
Enter your ID number and registered phone number
Click “Check Status.”
WhatsApp:
Add 082 046 8553
Type “status”
Follow prompts and enter your ID & phone number
GovChat App:
Download the app
Select “SASSA Services” → “Status Check”
Follow the instructions
USSD Code:
Dial *120*3210# or *120*69277#
Follow the menu prompts
Set Up Your SASSA Payment Method
To avoid delays, make sure your payment method is set correctly. You can choose:
- Direct Bank Deposit
- Cash Send (for those without a bank account)
How to Update Banking Details:
- Visit srd.sassa.gov.za
- Scroll to “Change Banking Details.”
- Enter your ID number
- Tap the SMS link sent to your phone
- Choose a payment method and confirm your details
Use only your personal banking info. Payments won’t go through if you use someone else’s account.
SASSA R370 Payment Dates – May 2025
Here are the expected payment dates for SRD grants in May 2025:
| Day | Payment Date |
| Tuesday | 28 May 2025 |
| Wednesday | 29 May 2025 |
| Thursday | 30 May 2025 |
Your funds will remain safe in your account once paid—no need to rush to withdraw.
Other SASSA Grants – May 2025
| Grant Type | Payment Date | Note |
| Older Person’s Grant | 06 May 2025 | Includes grants linked to the account |
| Disability Grant | 07 May 2025 | Applies to linked accounts |
| Children’s Grant | 08 May 2025 | For all eligible child support recipients |
Check Your SRD Grant Balance
Though SASSA doesn’t provide a balance check feature, you can use:
- Our SRD Balance Estimator Tool (based on payment history)
- Your bank’s USSD or app (if you chose bank deposit)
- Dial *120*3210# for general balance inquiries
Still Seeing “Pending”? Do This Next
If your status has been pending for more than 3 weeks, follow these tips:
- Double-check your banking and contact details.
- Make sure you’re using the same number you registered with.
- Reach out using WhatsApp or the SASSA hotline: 0800 60 10 11
- Wait a few days after public holidays, as they may affect review times
Understanding SASSA Status Results
Here’s what your status might show and what it means:
| Status | Meaning |
| Pending | Application under review—wait patiently |
| Approved | You’ve qualified—your pay date will be visible soon |
| Declined | The application didn’t meet the criteria—you can appeal |
| Bank Details Pending | No payment method on file—update it immediately |
| Reapplication Needed | You must submit a new application for the current cycle |
Languages Supported for Status Check
Use our platform in your preferred language:
- Zulu: Faka i-ID yakho nofoni ukubona isimo sakho
- Afrikaans: Voer jou ID-nommer en selfoonnommer in
- Sotho: Kenya ID le nomoro ya founu
Check Identity Verification Progress
Although there’s no dedicated tool just for ID verification, your status check reflects it:
- Go to srd.sassa.gov.za
- Enter your details
- Click Submit
- Look for “Referred” or “Pending” tags related to verification
If needed, visit your nearest SASSA office with your ID to fix issues.
Get Help from the Official SASSA Team
📍 Head Office Address
SASSA House, 501 Prodinsa Building, Pretoria
📞 Toll-Free Number: 0800 60 10 11
📧 Email: [email protected]
🌐 Website: www.sassa.gov.za
📲 Facebook: @SASSANewsZA | X (Twitter): @OfficialSASSA
Summary – Fixing Pending SASSA Status
| Issue | Action to Take |
| Status shows “Pending” | Wait 3–4 weeks, then recheck |
| Banking info not updated | Change on srd.sassa.gov.za |
| Phone number changed | Update contact info via SMS or website |
| Still no update after 30 days | Contact SASSA via WhatsApp or hotline |
| Application declined | File an appeal using the ITSAA portal |
FAQs
What does “SASSA status pending” mean?
It means your SRD grant application is still under review. SASSA is verifying your details, like ID, income, and bank information, before approving the payment.
How long does SASSA take to process a pending application?
It usually takes 7 to 21 working days. During high-volume periods or holidays, it may take slightly longer. Keep checking your status weekly.
How do I fix a SASSA pending status?
Ensure your bank details are updated, your contact number is correct, and you’ve used the same info as in your application. Use WhatsApp or the SRD site to confirm.
Can I still get paid if my status is pending?
Not yet. Payments are only made after the status changes from pending to approved. Once approved, you’ll receive an SMS with your pay date.
What should I do if my status is pending for over a month?
Reach out to SASSA through WhatsApp at 082 046 8553 or call their toll-free number 0800 60 10 11 to resolve the issue quickly.
Final Note
If your SASSA SRD status is still pending, don’t worry. It simply means your application is in line for review. By using the right tools and keeping your details up to date, your grant will be processed successfully. Stay informed, stay patient, and stay supported.