How to Find Your SASSA Reference Number (App ID) Easily

Lost your SASSA reference number and wondering what to do next? Whether you’re applying for the SRD R350 Grant or another SASSA programme, your reference number (App ID) is essential. It’s your unique link to SASSA services and helps you track your application status. Let’s explore all the reliable ways to recover it with ease.

What Is a SASSA Reference Number?

Your SASSA reference number, or the Application ID (App ID), is a six-digit code you receive when submitting a grant application. It’s your key to:

Checking your application status
Communicating with SASSA
Making updates or reapplications

Even if you’ve misplaced it, the good news is that you can quickly recover it using simple methods.

1. Get Your SASSA Reference Number via Helpline

A convenient way to retrieve your SRD R350 reference number is by calling the official SASSA helpline. Follow these steps:

Dial 0800 60 10 11 (toll-free).
If prompted, follow the voice instructions carefully.
Provide your ID number and any required details.
The representative will share your reference number once your information is confirmed.

This method is official, secure, and user-friendly.

2. Use USSD Code to Get Your SASSA Reference Number

You can also use your mobile phone to recover the reference number through USSD, especially if you don’t have internet access:

Dial *120*3210# from the mobile number you used during your application.
Follow the prompts on your screen.
Your SRD R350 grant reference number will be displayed.

This method is quick and suitable for basic mobile phones.

3. Receive Your Reference Number via SMS

SASSA also provides an SMS option for checking your application status and receiving your App ID:

Send a message to 49200 in this format:
<Your ID Number> STATUS
Example: 0307310231088 STATUS
You’ll receive a response showing your application status and reference number.

This is a great option for users of all types of phones.

4. Recover Your Reference Number from the Online Portal

If you completed your application online, your App ID was shown at the end of the process. To find it again:

Visit the SASSA SRD website.
Enter your ID number and mobile number to log in.
Your reference number will be listed with your application.

It’s a great idea to save or screenshot it for your records.

5. Get Your SASSA Reference Number Through WhatsApp

SASSA offers a simple way to apply and check your application through WhatsApp:

Save the SASSA WhatsApp number: +27 60 012 3456.
Send a message like “Hi” to begin the process.
Follow the chat prompts and enter your details.
Once verified, your reference number will be sent via WhatsApp.

Fast, reliable, and mobile-friendly!

What If You Changed or Lost Your Registered Phone Number?

Your mobile number is essential for SASSA communication. It allows you to receive updates and secure your account. If you no longer have access to your registered SIM, don’t worry—updating your number is simple:

Reach out to SASSA support online or visit your nearest SASSA office.
Provide your ID number and application details.
Request to update your contact number.

After your new number is added, you can use any recovery method mentioned above to access your App ID again.

Quick Summary: Ways to Find Your SASSA Reference Number

Methods to Find Your SASSA Reference Number
Recovery Method	Steps to Follow	Works Best For
SASSA Helpline	Call 0800 60 10 11, follow voice prompts, provide ID, and get a reference number	All users, especially no internet
USSD Code	Dial 1203210# and follow the screen options	Basic phone users
SMS Option	Send <ID Number> STATUS to 49200	Works for all grant types
Online Portal	Go to srd.sassa.gov.za, log in, check App ID	Internet and smartphone users
WhatsApp Support	Save and message +27 60 012 3456; follow prompts to get reference number	Smartphone users using WhatsApp

Helpful Tips to Keep Your Reference Number Safe

Take a screenshot of your App ID after applying.
Write it down in a notebook or phone note.
Save SASSA’s contact numbers for future use.
Keep your registered phone number active for secure updates.

FAQs About SASSA Reference Number

What is a SASSA reference number used for?

It’s your unique application ID used to check status, update info, and communicate with SASSA.

Can I find my SASSA App ID without internet?

Yes! Use USSD (*120*3210#) or send an SMS to 49200.

Is WhatsApp a safe method to get my reference number?

Yes, using SASSA’s official WhatsApp number ensures a secure and fast recovery.

What should I do if I have lost my phone number too?

Visit the nearest SASSA office or use the online portal to update your number.

5. How can I prevent losing my SASSA reference number again?

Save a screenshot, write it down, and store it in a secure place on your phone or notebook.

Final Thoughts

Your SASSA reference number is more than just a code—it’s your link to receiving vital support. If it’s lost, don’t stress. With options like helpline, WhatsApp, SMS, USSD, and the online portal, you’re just a few steps away from getting it back. Choose the method that suits you best and stay informed with confidence.