SASSA Reconsideration of Application | Get Approved with Confidence in 2025
Did your SASSA SRD grant update show you’re not yet approved even though you qualify? You now have the chance to request a review through the SASSA reconsideration process—a simple and empowering step to ensure your eligibility is recognised.
This easy-to-follow guide explains how to submit your reconsideration request, track your progress, and increase your chances of a successful outcome.
What Is SASSA Reconsideration?
SASSA offers a reconsideration option for applicants who are confident they meet the SRD R350 grant requirements. If you’ve received a message stating your application didn’t go through, you’re encouraged to request a review for approval confirmation.
This process is a helpful way for SASSA to ensure accurate assessments and give every qualified applicant a clear path to success.
How to Submit Your Reconsideration Request Online
The online application is quick, secure, and available 24/7. Here’s how to get started:
Step 1: Go to the Official Reconsideration Portal
Visit: https://srd.dsd.gov.za/appeals/appeal
Step 2: Enter Your Details
Fill in your South African ID and the registered phone number from your original application.
Step 3: Verify Using OTP
Click “Send Pin” to receive your OTP. Enter it to confirm your identity and move forward safely.
Step 4: Select the Relevant Month
Choose the month you’d like reviewed.
Step 5: Add Supporting Documents
Provide a short explanation of your eligibility and upload helpful documents like your ID, income proof, or medical letters.
Step 6: Submit with Confidence
Click submit. Your application is now ready for review!
Step 7: Stay Updated
Reconsideration updates are typically available within 60–90 days. Notifications are sent directly to your registered contact.
How to Apply In Person at a SASSA Office
Prefer a face-to-face experience? SASSA offices are available to assist you warmly and professionally.
Step 1: Prepare Your Documents
Bring:
- A copy of your original application
- Your South African ID
- Proof of income or residence
- Medical or support-related letters
Step 2: Locate a Nearby Office
Find a local SASSA branch open Monday to Friday, 8 AM–4 PM.
Step 3: Ask for a Reconsideration Form
Politely request the form and fill it with your accurate details.
Step 4: Submit and Get Your Confirmation
Hand over your form and documents. A receipt with a reference number will be provided for tracking.
Step 5: Await Your Update
Your request will be reviewed with care. You’ll be informed once your outcome is ready.
Track Your Reconsideration Application Status
SASSA makes it easy to check your status. Here are the options:
SGSC Status Checker
- Go to: https://sassagrantstatuscheck.co.za/
Enter your ID and registered number → Click “Check Status” - Official SASSA Website
- Go to: https://srd.sassa.gov.za/appeals/www.dsd.gov.za
Enter your ID and phone → Enter OTP → View status - Phone or Visit Options
- Call the SASSA helpline at 0800 60 10 11 or visit a nearby office for support.
Great Reasons to Request Reconsideration
Many applicants are fully eligible but just need to update or explain their situation. Here are some strong examples:
- You now have complete documents ready
- A system mismatch may have caused your initial status
- Your income or personal details have changed
- You’re including medical or disability evidence
- You’d like to strengthen your case with better information
Every reconsideration request brings SASSA closer to helping more deserving individuals.
Who Can Request Reconsideration?
You’re welcome to apply if:
- You submitted your SRD application through SASSA’s online platform
- You’ve received a status notification
- You believe your details confirm eligibility
- Your request is made within 30–90 days of the status notification
- You’re ready to submit updated details or documents
What Documents Should I Submit?
Here’s what helps most:
- Copy of your original SASSA application
- Letter explaining your reconsideration request
- Supporting documents (income proof, medical records, residence)
- Identity and contact verification
- Any documents that confirm a change in your life or finances
Submitting a well-prepared application is your key to approval.
| Possible Reconsideration Outcomes | |
| Result | Meaning |
| Approved | Your application is successful, and your payments will begin as scheduled. |
| In Progress | SASSA is currently reviewing your information. Stay tuned for updates. |
| More Info Needed | SASSA may request additional documents for a more complete evaluation. |
You’ll be guided every step of the way.
What If You Need Extra Support?
If your reconsideration needs further review, you can submit a request to the Independent Tribunal for Social Assistance Appeals (ITSAA). This additional process allows for a fresh, impartial review of your case.
Just be sure to file within 90 days of your last update.
FAQs About SASSA Reconsideration of Application
How long does reconsideration take?
Usually between 60 and 90 days, depending on the number of requests.
Can I apply online?
Yes! Visit srd.dsd.gov.za/appeals/appeal.
My request was approved. When do I get paid?
Payments usually start the same month your request is approved.
What if I missed the 90-day window?
Timely submission is essential, so try to apply within the allowed period.
How do I strengthen my application?
Add clear explanations and relevant, updated documents to your request.
Conclusion: Your Opportunity for Approval Starts Here
If your SASSA application status shows pending or not approved, you’re encouraged to take the next step with confidence. Whether you apply online or at a SASSA office, this process ensures your case is seen and reviewed fairly.
Remember to:
- Submit accurate, full details
- Include helpful supporting documents
- Track your application using your reference number
- Stay positive — the system is designed to help
Your reconsideration can lead to the support you need and deserve.