Why Is My SASSA R350 Still Approved, But No Payment?
Still wondering why your SASSA R350 grant shows approved but there’s no payment yet? You’re not alone—and the great news is that most issues causing this delay are simple to solve. In this guide, you’ll learn step-by-step how to check your status, update your details, and ensure you receive your grant without stress or confusion.
An Approved Status Means You’re Almost There
When you see “approved” next to your SRD grant application, it means you’ve successfully passed the checks and your funds are in process. The final step is ensuring your payment details are accurate and verified so that the grant can be sent quickly and smoothly.
1. Confirm Your Bank Details for Faster Payouts
Missing or outdated banking details can pause your payment. Luckily, updating this information is quick and ensures your funds are deposited directly into your account.
- Go to sassacheck.com
- Enter your ID and phone number
- Click “Update Bank Details”.
- Verify with the OTP and submit
Once confirmed, you’ll be able to receive future payments without delays.
2. SMS Delayed? Here’s How to Check Without Waiting
If you haven’t received your payment SMS yet, don’t worry. Sometimes messages arrive late due to network traffic or technical factors. But you don’t need to wait—your status is always available online.
- Visit the SASSA website or use WhatsApp: 082 046 8553
- Type “SASSA” and follow prompts to “Status Check”
- Your approved month and payment date will be displayed
This ensures you stay informed and in control of your grant.
3. Payments Are Processed with Care
Once approved, your grant enters the processing stage. This means SASSA is working behind the scenes to securely transfer your funds. This step takes a short time to ensure accuracy and safety for every recipient.
Tip: Stay patient and check your status every few days for updates.
4. Keep Your Contact Information Updated
If you’ve recently changed your phone number, SASSA might not be able to reach you with status or payment alerts. But the fix is simple and quick.
- Log in at sassacheck.com
- Click on “Update Contact Info”
- Enter your current number and confirm with an OTP
Once updated, you’ll receive timely SMS updates about your payments.
5. Get Direct Support from SASSA When Needed
SASSA makes it easy for applicants to get real help. Whether you’re checking payment progress or updating your info, their support channels are reliable and easy to use.
- WhatsApp: 082 046 8553
- Call: 0800 60 10 11 (Toll-Free)
- Email: [email protected]
Their support team is trained to help you resolve anything quickly and professionally.
6. “Pending” Means Progress Is Happening
Seeing “pending” doesn’t mean something is wrong—it simply means your application is still being processed or updated. This is often part of the normal verification timeline.
Helpful reminder: Applications usually take up to 90 days for final status.
During this time, just keep your information accurate and check back weekly.
7. If Declined, You Have the Power to Appeal
If your application is marked as “declined,” don’t be discouraged. You can submit an appeal online, and many applicants receive successful outcomes once their case is reviewed.
- Go to the ITSAA Appeals page
- Submit your appeal within 90 days
- Keep your info current and wait for your approval SMS
You have full control to fix the issue and claim the support you’re entitled to.
8. Need More Help? Local Offices Are Here for You
If you prefer speaking to someone in person, SASSA offices across the country are open to help. Friendly staff can review your case and update your details.
Remember to bring your:
- ID card
- Application reference
- Registered phone
You’ll get hands-on support to speed up your payment.
9. Enjoy Multiple Ways to Receive Your Grant
Your payment will be sent securely through your chosen method. If you’ve linked a bank account, funds go directly there. If not, you can collect at Pick n Pay, Boxer, Cash Send, or the Post Office.
To check your balance anytime, dial *120*3210# from your phone.
10. SRD Grant Amount Increased – More Support for You
As of 2025, your R350 grant increased to R370 as part of government efforts to support more South Africans. Over 9 million citizens now receive this increased amount.
- Confirmed by President Cyril Ramaphosa
- Extended into 2026 with full government support
- Backed by over R35 billion in dedicated funding
This ensures continued assistance, stability, and dignity for all who qualify.
Summary: Quick Fixes for “Approved But No Payment”
| Possible Reason | What You Should Do |
| SMS delayed | Use WhatsApp or a website for status |
| Missing bank info | Update details on sassacheck.com |
| New phone number | Change your contact info on the portal |
| Grant “pending” | Wait up to 90 days and recheck weekly |
| Declined status | File an appeal online within 90 days |
| Need help | Contact SASSA by call, WhatsApp, or in person |
FAQs for SASSA R350 Still Approved, But No Payment
Why is my SASSA R350 grant approved, but I have not received it?
Your grant may be approved, but payment can be delayed due to missing bank details, SMS delivery issues, or processing time. Update your information and check your status online.
How do I update my SASSA bank details?
Visit sassacheck.com, enter your ID and phone number, and select “Update Banking Details”. Verify your identity using the OTP and submit your account info.
What does “pending” mean on my SASSA SRD status?
“Pending” means your application is still under review or awaiting updated payment information. Check back weekly and ensure all details are correct.
How can I appeal a declined SASSA grant application?
Submit an appeal through the ITSAA portal within 90 days. You’ll need your ID and application reference number. Keep your contact info updated to receive alerts.
Can I check my SASSA payment status without an SMS?
Yes. Use the SASSA WhatsApp number 082 046 8553 or visit the SASSA status check website. Both options let you view your pay date and status without needing an SMS.
Final Words of Encouragement
Getting your SASSA grant should be a smooth and stress-free experience. If your status shows as “approved” but the money hasn’t arrived yet, remember—you’re on the right path. Use the tools above to keep your info updated, track your status, and reach out for help when needed. Your grant is there for you, and SASSA is working to ensure it gets to you safely.