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Contact Information

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Contact Our Official SASSA Service Centers

For further assistance or if you have additional inquiries, please contact SASSA Services.

If you need help with the application process or wish to file a complaint, you can do so through our easy-to-use contact forms.

Below are the contact numbers and locations of SASSA offices for your convenience:

Toll-Free SASSA Call Centre Number: 0800 60 10 11

SASSA Head Office (Pretoria): 012 400 2000
Appointment Number (SASSA Office): 012 400 2322
Official SASSA Email: [email protected]

SASSA Head Office & SASSA House

  • Address: 501 Prodinsa Building, Cnr Steve Biko & Pretorius, Pretoria
  • Postal Address: Private Bag X55662, Arcadia, Pretoria 0083
  • Telephone: 012 400 2000 (Switchboard)
  • Toll-Free Number: 0800 60 1011 (Customer Care)
  • Email: [email protected]

Regional SASSA Offices:

Western Cape

  • Address: Golden Acre, Adderley Street, Cape Town 8001
  • Postal Address: Private Bag X9189, Cape Town 8000
  • Telephone: 021 469 0200
  • Fax: 021 469 0260

Northern Cape

  • Address: Permanent Building, 33 Du Toitspan Road, Kimberley 8300
  • Postal Address: Private Bag X5033, Kimberley 8301
  • Telephone: 053 802 4900
  • Fax: 053 832 5225

North West

  • Address: 1st Industrial Site, Mahikeng 2735
  • Postal Address: Private Bag X44, Mmabatho
  • Telephone: 018 397 3386
  • Fax: 018 462 9308
  • Email: [email protected]

Eastern Cape

  • Address: SASSA Office, BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London
  • Postal Address: Private Bag X9001, Chiselhurst, East London 5200
  • Telephone: 043 707 6300
  • Fax: 043 707 6481

KwaZulu-Natal

  • Address: 1 Bank Street, Pietermaritzburg 3201
  • Postal Address: Private Bag X9146, Pietermaritzburg 3201
  • Telephone: 033 846 3300
  • Fax: 033 846 9595

Limpopo

  • Address: 43 Landros Mare Street, Polokwane 0699
  • Postal Address: Private Bag X9677, Polokwane 0700
  • Telephone: 015 291 7400
  • Fax: 015 291 7996

Mpumalanga

  • Address: 18 Ferreira Street, Nelspruit
  • Postal Address: Private Bag X11230, Nelspruit 1200
  • Telephone: 013 754 9380
  • Fax: 013 754 9501

Gauteng

  • Address: 28 Harrison Street, Johannesburg 2000
  • Postal Address: Private Bag X120, Marshalltown 2107
  • Telephone: 011 241 8300
  • Fax: 011 241 8305

Free State

  • Address: Justitia Building, Cnr St. Andrews Street & Aliwal Street
  • Postal Address: Private Bag, Bloemfontein 9300
  • Telephone: 051 410 8339

SASSA Service Office Operating Hours

SASSA offices generally operate Monday to Friday from 7:30 AM to 4:30 PM. Please note that hours may vary by location. Offices are closed on weekends and public holidays.

We recommend confirming the exact operating hours with the specific SASSA office you plan to visit.

To avoid long waiting times, we suggest arriving early in the morning, before the office opens. You may bring water, snacks, and a foldable chair for comfort.

If you are unable to visit the SASSA office due to illness, age, or disability, you can authorize a family member or friend to assist with your application or visit on your behalf.

For more information or to get in touch with us directly, visit our official website at www.sassa.gov.za.

Thank you for using SASSAAtatusSRD.WEB.ZA! We hope you find it helpful and informative.