SASSA is South African Social Security Agency which is responsible for distributing Social grants to millions of needy people of South africa. Social grants may be child support, disability grant, the COVID-19 social relief or Distress grant SRD.

SASSA helps many needy people and they rely on grants for their basic needs. It is very important for grant beneficiaries to check the status to make sure their payments are processed right on time.

SASSA status check not only helps in confirming your ability, but it also makes sure that you have not faced any problem such as delays or issues with payments.

You can check the status of SASSA Social Relief of Distress (SRD) R370 status check online for the current month and check whether you have been paid this month or not.

Previously, it was SASSA SRD R350, but back in April, 2024, it was increased to R370.

To ensure they are always in touch with their grant announcements and with any issues resolved every 30th day, there is a need for all applicants to conduct the SASSA status check.

In this guide I will help you to check the SASSA SRD status online. Our guide also provides information like many grants available, eligibility criteria and how to update the status of your application.

What is SASSA status check?

SASSA status check is a very important process for needy African people. It allows applicants to check the status of your applications. It helps beneficiaries confirm if their application is approved, declined or still under process.

Status check is especially important for those who receive the social relief of Distress SRD R370 grant. It makes sure that payments are delivered on time without any delays. It also confirms that applicants receive the correct amount for their basic needs.

To check the status, beneficiaries can also find if there are any problems that the application has rejected. If an application is declined, the status check will highlight the reason for rejection. This of course simply allows a person to treat the problem and reapply when the need arises. It is useful for grant recipients to check the status frequently in order to know whether there is any new note or change to the application.

You can check status online by using the ID number and registered mobile number. The said process enables the applicants to monitor the status of the grant and circumstances that they do not expect.

Whereas grants such as the SRD R370 undergo monthly reviews, keeping updating your application means that you do not have to suffer missing out on any money without notice.

How to check SASSA SRD Status Online?

It is very simple to verify whether you will receive SASSA Social Relief of Distress (SRD) R370 grant for the current month or not. For every beneficiary, SASSA Status Check enables one to monitor the grant, status changes, within 30 days.

Check your status Via official website

• Visit the official website of SASSA: https://srd.sassa.gov.za/sc19/status
• Open the site and input your South African ID and your phone number.
• Then click on the submit button.
• This should take a few seconds due to the results load time.
• Now you can see your results from the screen immediately after the test.

Check Your Status via SASSA App

• Get the SASSA app from the playstore for Android devices or iTunes store for Apple devices.
• Wait for the app to complete downloading.
• After this click on the status status.
• Now give your personal information like ID and phone number.
• Click on the button Send.
• Finally your will show on the screen for the current month.

SASSA Status Check Using WhatsApp

• Open your WhatsApp and add SASSA’s official WhatsApp number that is 082 046 8553.
• Send a message with the word “Status”.
• The prompts include entering your ID number and your cell phone number.
• You will receive a response that shows your grant status.

SASSA Status Check via USSD Code

• Go to the “Phone” application of your handset.
• Dial *134*7737# or *120*3210# and press send key.
• A prompt screen will appear.
• Enter your ID number and Phone number then click on Send.
• Your status will now show on screen.
• Enter contact details as SASSA Status in your phone so that you may check your status at any given time in the future.

SASSA Status Check through Phone Call

• If you are using a phone with the SASSA link, then dial 080 060 1011.
• Enter your South African ID and your Registered Mobile Number.
• Answer a few questions you asked for.
• Please, input your ID and your cell phone number to get OTP.
• Lastly, check your Application Status.
• You will also get an SMS with your SASSA application status including details about acceptable money collection options of your choice where you can withdraw your grant.

SASSA Payment Dates for 2024/2025

The SASSA pay day of all the grants that SASSA provides to its citizens are not the same every month. The SASSA is highly responsible in releasing monthly payments of all its beneficiaries.

If you are a national South African citizen and you need to have yourself approved for any special grant you will be approved for and after an approval what you will receive is a timely payment that will reflect on your bank account usually on a certain payday for that grant.

Month	Older Persons	Disability Grants	Children’s Grants
April 2024	03/04/2024	04/04/2024	05/04/2024
May 2024	03/05/2024	06/05/2024	07/05/2024
June 2024	04/06/2024	05/06/2024	06/06/2024
July 2024	02/07/2024	03/07/2024	04/07/2024
August 2024	02/08/2024	05/08/2024	06/08/2024
September 2024	03/09/2024	04/09/2024	05/09/2024
October 2024	02/10/2024	03/10/2024	04/10/2024
November 2024	05/11/2024	06/11/2024	07/11/2024
December 2024	03/12/2024	04/12/2024	05/12/2024
January 2025	03/01/2025	06/01/2025	07/01/2025
February 2025	04/02/2025	05/02/2025	06/02/2025
March 2025	04/02/2025	05/02/2025	06/02/2025

How to check SASSA SRD Balance?

There is no direct method to access your SRD R370 grant balance in the same way that you can access your bank account. SASSA does not have a balance check function. We have developed a automated method that can tell your balance by approved months with payment date; you can try it here

However, you can estimate your balance depending on your payment whether past due, current due or overdue. Here’s how:

1.Check Your Payment Status

• To check the details of your grant, visit the SASSA website. You can also use the SASSA WhatsApp, or the USSD code.
• If the status for a certain month shows “Approved”, it usually means that you have R370 pending for that month.

2. Review Your Payment History

• Check your bank statements or payment records to check the when and how much you received.
• This can help you predict as to whether there are any unpaid dues that have been made for any reason.

3. Contact SASSA

• If you are unsure of your balance or payment, please call the SASSA helpline or go to the nearest SASSA center.
• It can report your payment history and any pending payment if you have any.

Check SASSA SRD Balance Status Online

To check your SASSA SRD Balance Status Online, follow the below steps.

Dial *120*3210* or *120*69277# on your phone, and follow the directions, your SASSA SRD Balance will be displayed.

SASSA Status Results Meanings

When you are checking the SASSA application status, there are several results that you can get. Here are some of what they are and what they mean.

SASSA Status Pending

This result means that your application is in the ongoing or verification stage.

SASSA Status Declined

This means that your SASSA Application stands rejected based on one or many grounds.

Identity Verification Failed

This status means that the identity information which you supplied were not consistent with that found on your records in the DHA (Department of Home Affairs).

Bank Details Pending

This means that your application has been accepted but you are required to input your banking details if you wish to receive your grant amount.

Reapplication Pending

As it was established from the outcomes of the research, the beneficiary never applied for the grant again.

Application Approved

Therefore your Sassa R370 grant application has been granted every time you apply for a repeat grant. You will now get your money.

Period Approved

This status simply means that your application has been granted the period and you are set to receive your SASSA Payment.

Period Declined

The application request is declined for this month, and the payment will be processed and disbursed the next month.

Period Pending

Your application has been received but SASSA will verify it which to date is in the process of awaiting confirmation.

Status Canceled

Your SASSA application has been declined. Writing an appeal should be done immediately if you are required to reinstate your payment.

How to Apply for SASSA SRD? SASSA Application Steps

If you’re looking to apply for the SASSA SRD R370 grant, the process is simple and can be done online. Follow these easy steps to get started and submit your application for social assistance.

1. Visit the SRD Portal

First, go to the official SASSA SRD portal on the web. This is the place where you can submit your application for the R370 grant.

2. Enter Your Cell Phone Number

Once on the portal, you’ll need to enter your cell phone number. After entering the number, click on the “Send SMS” button to receive an important security code.

3. Receive and Enter the OTP

You will soon receive a 6-digit OTP (One-Time Pin) via SMS. This pin is used to verify your identity. Enter this OTP on the portal and click “Verify Pin” to proceed.

4. Agree to Terms and Conditions

After verifying your OTP, you will be asked to agree to the Terms and Conditions. This document explains the rules and consent for your application, so make sure to read it carefully before agreeing.

5. Provide Your Identification Details

If you are a South African citizen, you will need to enter your South African ID number. If you are an Asylum Seeker or Special Permit holder, you will need to provide your Special Permit File Number instead.

6. Fill in Personal Information

Next, you’ll be asked to provide some personal details, including:

• Your name
• Your surname
• Your address
• Your gender

7. Enter Your Banking Details

To receive your grant, you will need to provide your banking details. This includes:

• Bank Name
• Branch
• Account Type (e.g., savings, current)
• Account Number

8. Agree to Final Terms and Conditions

Before submitting your application, you will be asked to agree to the Terms and Conditions once again. Make sure to read these carefully before clicking the agreement button.

9. Wait for SASSA Verification

After submitting your application, SASSA will verify your details with the Department of Home Affairs. This verification checks your personal and banking information to ensure everything is accurate and valid.

10. Confirmation Message

Once your application is processed and approved, you will receive a confirmation message on your mobile phone. This message will indicate that your SRD R370 grant is now active and ready for collection or payment.

11. Payment Collection for Asylum Seekers

If you are an Asylum Seeker or a Special Permit holder, you won’t receive the grant through a bank account. Instead, you will be given a Payment ID to collect your payment at participating Pick n Pay stores.

Eligibility criteria

Before applying for SASSA grant, make sure you meet the following eligibility criteria for grant:

Why Your SASSA Application Get Declined?

Your SASSA application is declined for many reasons. One of the major causes is failing in eligible requirements for example having an income or assets beyond the required level.

Income or Assets are high:

If your income is more than the required limit for SASSA, you will be disqualified. Grants are for needy people.

Receiving other financial support?

Your application will be rejected if you currently receive another government grant or UIF. That means you cannot apply for two grants for the same purpose.

Incorrect or Incomplete Information.

Inaccurate information like wrong ID number or missing documents. It is advised to always cross-check your details with other sources or publications before submitting.

Not Meeting Eligibility Requirements

Every grant has certain conditions, including the maximum age, or a disability that one must meet in order to qualify. If the above does not hold, then your application will be denied.

Employment Status Conflicts

For the SRD R370 grant, you cannot be employed and must be a South African citizen. Consequently, if anyone has a job or earns an income, the application will not be approved.

Application Already Exists

This indicates that if you have applied before,  or if your details are the same as another current application, your chances of being rejected will be high.

It is always remember that your details are well entered and meet all the requirements before applying

SASSA Means Test

SASSA Means Test checks whether a person can qualify for social grant or not from their financial status. There are capacities of income, of assets, and sometimes the combined income of the house or the families.

Restricted income or assets may also disqualify the applicant and application may be denied. Applicants must show proof of income, copies of bank statements and additional information of an applicant. It helps to check that only those in serious need of money receive some support. If a person does not pass the means test, then the person can try again,if their financial condition changes. The income and asset limits that are changed each year to reflect the current economic status.

The primary goal of this means test is essentially to accomplish the goal of distributing the organized resource grants to the less endowment individual or household. It limits the access to grants meant for those in dire financial straits by those with the ability to pay their way out.

How does the Mean test Work

Assessment of Income:

SASSA assesses the applicant’s monthly earnings whether wages, pension or any other source of income.

SASSA may reject the application if the income passes the threshold set by the grant.

Assessment of Assets:

A review of the applicant’s assets where the applicant has property, or vehicles or savings is also conducted.

The applicant is disqualified if the total assets are more than a certain limit amount.

Household Evaluation:

In some grants like CSG, the process of means test is the combined income of the household is taken into consideration.

If the total income of the households exceeds this limit, the application may be declined.

How to Cancel SASSA Application?

SASSA provides an option to cancel your existing grant any time if you are now financially stable and don’t need SASSA grant anymore for your monthly expenses.

If you stop your SASSA grant and now you are financially stable and want the grant to be received by needy South Africans. There are some simple steps to follow. Not only for financially strong people but people who were receiving disability grants due to temporary disability or injury can opt for cancellation of grant NO children who were receiving grants due to a specific age should cancel their grant.

You can stop your SASSA grant by following methods.

• Go to the official website of SASSA. https://srd.sassa.gov.za/sc19/cancellation
• Login your SASSA account by entering your ID and phone number.
• You will get an OTP on your phone number. Type the OTP on the SASSA website.
• Click on the option “Cancel My Application” and then hit confirm.

After sometime your SASSA payments will be stopped. You will receive a Confirmation message of cancellation on your phone number.

How to Reinstate a Canceled Application?

If your application for the SASSA SRD grant has been canceled and you need to reinstate it, the process is simple and quick. Follow these easy steps to restore your application:

Visit the SASSA SRD Reinstate Tab

First, go to the official SASSA website https://srd.sassa.gov.za/sc19/reinstate and navigate to the SRD Reinstate Tab. This tab is specifically for people who need to reinstate their canceled applications.

Enter Your ID and Phone Number

Once on the reinstate page, type in your ID number and the phone number you used when you applied for the grant. Make sure the information is accurate.

Click on “Send Pin”

After entering your details, click the “Send Pin” button. This action will send a One-Time Pin (OTP) to your phone number.

Receive Your OTP

Check your phone for an SMS that contains a unique OTP number. This is a security measure to ensure that the person requesting the reinstatement is the same as the applicant.

Enter the OTP and Verify

Once you have the OTP, enter it into the provided field on the website. Then, click the “Verify” button to confirm that the code is correct and that you are the rightful applicant.

Select the Reason for Reinstatement

After verifying your details, you will be asked to select a reason for reinstating your application. There are a few options, including:

• Cancelled in error
• No longer have income
• Other

Confirm Your Decision

Next, you will see a confirmation message asking, “Are you sure you want to reinstate the grant?” This step is to make sure you want to proceed with the reinstatement process.

Click “Yes” to Complete the Process

If you’re sure, click “Yes” to confirm. This will complete the reinstatement process for your canceled application.

By following these simple steps, you can easily reinstate your canceled SASSA SRD grant application. Make sure to keep your contact details updated and use the correct information when applying. If your application is reinstated successfully, you will continue to receive your grant payments as usual.

How to Change Your SASSA Banking Details

If you are a beneficiary of the South African Social Security Agency (SASSA) grants and need to update your banking details, it’s a simple process. Whether you are receiving a social grant for child support, old age, disability, care dependency, or an SRD grant, you can easily change your banking details online. Follow these steps to ensure your payments continue smoothly:

How to change SASSA Banking details ?

Visit the SASSA SRD Web Portal

Start by going to the official SASSA SRD website at srd.sassa.gov.za. This portal is where you can update your banking details for the SRD R370 grant or other SASSA-related payments.

Select Your Profile Type

On the SASSA SRD page, you will find two options:

• South African ID Holder

• Asylum Seekers and Special Permit Holders

Choose the option that applies to you.

Find the “How Do I Change My Banking Details” Section

Scroll down until you see the section labeled “How do I change my banking details.” Click on this to proceed with the update.

Enter Your South African ID Number

You will be asked to enter your South African ID number in the provided box. Make sure the number is correct to avoid any issues during the process.

Receive OTP for Verification

Once you enter your ID number, you will receive an SMS with an OTP (One-Time Pin). The OTP will be sent to the phone number you used when applying for the grant.

Enter OTP and Verify

After receiving the OTP, enter the 6-digit code into the online form. Then, click on the “Verify Pin” button to continue.

Secure Link to Update Details

Once your OTP is verified, you will receive another SMS containing a secure link. Click on the link, and you will be directed to the page where you can update your banking information.

Update Your Banking Details

You will now need to provide your new banking details. If you have a personal bank account, you will be required to:

• Select your bank name
• Enter your account number
• Provide your branch code
• Choose the type of account (checking, savings, etc.)
• Agree to the terms and conditions

After entering all the required information, click “Submit”.

If you do not have a personal bank account, you can choose a payment option like Cash Send. This allows you to receive your payments at various retail stores like Pick n Pay, Boxer, Shoprite, Checkers, or Usave.

Final Confirmation

After submitting your details, SASSA will verify the information. Once your banking details are confirmed, your future payments will be made to the updated account.

How to Appeal for SASSA?

If your SASSA application was denied or you disagree with the outcome, you have the right to appeal the decision. The process is simple and can be done online through the SASSA website. Here’s how you can submit an appeal:

Visit the SASSA Appeals Website

Start by going to the official SASSA appeals page at srd.sassa.gov.za/appeals/appeal. This page is specifically designed to handle appeal requests for SASSA grants.

Enter Your ID and Phone Number

Once on the appeal page, you will need to enter your ID number and the phone number you used during the application process. Make sure the details are correct to avoid any issues.

Request a PIN

After entering your information, click the “Send Pin” button. You will receive a PIN on your phone via SMS. This is a security measure to verify your identity.

Enter the PIN

When you receive the PIN, enter it in the provided field on the website. Then, click “Verify” to confirm your identity.

Select the Month to Appeal

You will be asked to choose the month you want to appeal for. Select the month where your application was either denied or had an issue.

Choose the Reason for Your Appeal

Next, select the reason for your appeal. You may need to explain why you think the decision was incorrect or why you qualify for the grant.

Submit Your Appeal

After filling in all the required details, click “Submit” to send your appeal for review.

Wait for the Outcome

Once your appeal is submitted, you will need to wait for SASSA to review it and notify you of the outcome.

By following these steps, you can easily submit an appeal and ensure your concerns are addressed.

How to contact SASSA

Call Center:

In case of any emergency, clients can use the call center telephone number which is 0800 60 10 11. The call center can accommodate some concerns such as status of payment, grant and others. They are opened during business hours, and with more of your identification number being necessary for the identification process.

SMS Service:

Another option for the grant status check is SMS to 082 046 8553. Just put your ID number in the message and you shall receive information on your application or payment status. This is an effective solution to get the necessary information without going to an office and stressing on a phone call.

Email:

In case of detailed inquiries or where you have more specific questions regarding your grant, SASSA can email at [email protected] If you have any questions about your status, need information about the SRD grant or have problems with the application it is helpful to have an email exchange that you can refer to them in the future.

Official SASSA Website:

Visit the official website of SASSA, which has all the information the clients may need, such as general descriptions of the different types of grants, the requirements that must be met in order to qualify for a grant, and the forms which can be completed online. You can also check your grant status via the website by using your ID number and registered telephone number. However, there are web forms through which you can send in your inquiries to the website.

Social Media:

SASSA is active on social media such as Facebook and twitter where one can send messages requesting help. Office also uses the website and the social media accounts in disseminating official announcements and new updates on SASSA.

Visit a Local SASSA Office:

If you prefer to receive physical help, you can visit SASSA offices where you will be attended to personally. There are SASSA offices in each province within South Africa where you can talk to an official face-to-face. Make sure you have all the documents working on your identification.

Final Words

Checking the SASSA status is very important for all beneficiaries. It helps you that your application is correctly proceeding.  If you receive child support, SRD grant or disability grant. It is very important to stay updated with your status. In this you can avoid delays and make sure your payments are on time. You can check your status online or by given methods. Check your SASSA status continuously to make sure you have the right financial assistance.

FAQs